If I need assistance with packages such as groceries, for example, will the driver help me to the door?

MetroLINK’s paratransit service is “curb-to-curb." However, passengers in need of additional assistance may contact MetroLINK regarding origin-to-destination service if necessary.

Show All Answers

1. How will I know if I’m determined an “eligible rider?”
2. What if I’m denied eligibility?
3. Where will paratransit take me and, are my trips prioritized or limited in any way?
4. What are the vehicles like?
5. If I need assistance with packages such as groceries, for example, will the driver help me to the door?
6. If I schedule a ride, will it be possible for the driver to drop me off to run a quick scheduled errand?
7. What if a Personal Care Attendant (PCA) needs to travel with me?
8. May I bring a non-eligible person with me on trips as a guest?
9. Do Davenport CitiBus and Bettendorf Transit offer paratransit?
10. What if I’m a visitor to the region and need to use paratransit services?