We know it's frustrating being passed up, especially when it's cold or wet outside. If the bus didn't stop for you, it may be because the driver didn't see you or the bus was out of service.
To make yourself more visible, wear light-colored clothing or reflective strips, and carry a flashlight and/or cell phone during periods of dark. If you're able, it's helpful to the driver if you stand up, move or wave as the bus approaches.
If the driver did see you, but didn't stop to pick you up, it could have been because the bus was not in service. When you see signage on the front of the bus that says "Not in Service," that means the bus is likely coming to or from Metro's Maintenance Center and is not stopping to pick up passengers.
It's also possible that the driver accidentally missed your stop. If you believe this was the case, please let us know so we can try to prevent it from happening again.